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Last Modified: August 12, 2026
PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND HOW WE TREAT YOUR PERSONAL INFORMATION AND WHAT CHOICES AND RIGHTS YOU HAVE IN THIS REGARD. IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY, YOU SHOULD NOT ACCESS OR USE THE SITE OR ENGAGE IN COMMUNICATIONS WITH US CONCERNING OUR SERVICES OR PRODUCTS.
THIS SITE IS INTENDED FOR USERS LOCATED IN THE UNITED STATES, AND IT IS NOT INTENDED FOR USERS LOCATED IN OTHER COUNTRIES, INCLUDING THE EUROPEAN UNION AND THE EUROPEAN ECONOMIC AREA. BY USING THIS SITE, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE USING THE SITE FROM WITHIN THE UNITED STATES.
Our platform and the associated services and technologies (the “Platform”) are owned and made available by ProviderTrust, Inc. Only authorized persons may access and use the Platform. Your use of the Platform is subject to the terms and conditions of your employer’s agreement with ProviderTrust. Violation of that agreement and/or improper use of the Platform or the data made available through it may result in termination of your account and access. You may have access to personal data and other sensitive and confidential information via the Platform, and you agree to only use and disclose such information in compliance with applicable law and contract. Your use of the Platform may be monitored, and, subject to the applicable contract, there is no expectation of privacy in your use of the Platform. IF YOU ARE NOT AUTHORIZED TO USE THE PLATFORM, YOU MUST LOG-OFF IMMEDIATELY.
ProviderTrust, Inc. (also referred to herein as “we,” “us,” and “our”) is committed to protecting the privacy and security of the personal information we collect, use, share, and otherwise process as part of our business. We also believe in transparency, and we are committed to informing you about how we treat your personal information. You may obtain an accessible version of this Policy by contacting us via the methods identified in the “Contact Us” section of this Policy.
When does this Policy Apply? This Policy will provide you with a comprehensive description of our online and offline practices regarding the personal information for which we are a “controller” or “business” under applicable law and of the rights you have regarding your personal information. This includes personal information we collect when you:
This Policy does not apply, however, when we process personal data provided to ProviderTrust on behalf of a customer. For information about a customer’s data practices, please contact the customer directly. We are not responsible for our customers’ privacy or security practices.
For more information about how we process personal information in connection with job applications, please see our Job Applicant Privacy Notice.
Targeted Advertising. We may process your data for purposes of targeted advertising (also called “sharing” under certain laws) or sell your data to third parties. Please see the “Your Rights and Choices” section below for information about how to opt-out of such processing and/or sales.
What Personal Information Do We Collect? We currently collect the categories of personal information listed below, and we may use the data for the purposes identified in the “How Do We Use and Disclose Personal Information” section of this Policy. For residents of California, pursuant to the California Consumer Privacy Act, as amended (“CCPA”), we have identified the categories of personal information collected.
When you visit the Site or request our services, we may ask you for your name, address, telephone number, email address, company name, company address, company title, or other contact details.
CCPA Categories: Identifiers; Categories Described in the Customer Records Statute
In order to access and use certain services provided pursuant to a Services Agreement, you may be required to complete a registration. When you create an account or register with us, in addition to your Contact Information, we collect your username or account ID and the password that you choose to create, your organization’s type, and time zone. This information is necessary to enable us to provide you the account you have requested and to maintain the account and your profile. You may update your account information by editing your account information on the Platform. When you elect to sign up for a user account, you also have the option to create the user account using any of the trusted third-party user authentication services integrated with ProviderTrust Services. In doing so, no personal information within your third-party email accounts is transferred to your user account.
If you place an order, in addition to Contact Information, we (or our third-party payment processor) may collect your credit card number, security code, and expiration date. We also keep records of the products or services purchased.
CCPA Categories of Personal Information: Categories Described in the Customer Records Statute; Commercial Information; Sensitive Personal Information
We use cookies and similar technologies to enhance your experience, gather general visitor information, serve advertisements to you, track visits to the Site, to provide you with a more personal and interactive experience on the Site, and for usage analytics purposes (e.g., page response times, download errors, length of visit, webpages visited, etc.).
Please see the “Cookies and Similar Technologies” section of this Privacy Policy for additional information. If you choose to disable cookies and similar technologies, some areas and features of the Site may not work properly.
CCPA Categories of Personal Information: Identifiers; Internet or Other Electronic Network Activity Information
When you visit the Site, we automatically collect information from your browser and your device, including the date and time of your visit, your Internet Protocol (IP) address and/or unique device identifier, domain server, browser type, cookies, and data about which pages you visit in order to allow us to operate and provide the Site and our services.
We may monitor or record any calls made to our call center. We may associate this with your Contact Information and/or your Account Information.
CCPA Categories of Personal Information: Audio, Electronic, Visual, or Similar Information
When you communicate with us, we may retain your communications and any comments, content, or other information that you choose to provide.
CCPA Categories of Personal Information: Commercial Information; Internet or Other Electronic Network Activity Information; Audio, Electronic, Visual, or Similar Information
If you receive email communications from us, we may use certain tools to capture data related to if/when you open our message and if/when you click on any links or banners it contains. Other information collected through this email tracking feature may include your email address, the date and time of your “click” on the email, a message number, the name of the list from which the message was sent, a tracking URL (URL is the Uniform Resource Locator, which is typically the http or https address entered to go to a web page), and a destination page.
CCPA Categories of Personal Information: Commercial Information; Internet or Other Electronic Network Activity Information
If you apply for a job position through the Site, we may collect your first and last name, email address, phone number, address, resume including education and professional history, and any other information you choose to provide.
CCPA Categories: Identifiers; Categories Described in the Customer Records Statute; Characteristics of protected classifications; Professional or employment-related information; Sensitive Information
In addition to the information that we collect from you directly, we also may receive information about you from other sources, including third parties, business partners, our affiliates, or publicly available sources.
CCPA Categories of Personal Information: Identifiers; Commercial Information; Internet or Other Electronic Network Activity Information
How Do We Collect Personal Information? We collect information (including personally identifiable information) when you visit the Site, when you provide it to us, when you communicate with us, because of the services that we provide or have previously provided, and when you give us your permission. We also receive information from other sources, such as relevant administrative bodies, forms, profiles, surveys, quizzes, and other interactions. Personal information can be received in any manner, including in-person discussions, telephone conversations, and electronic or other written communications. We may also observe or infer it from the information you provide to us and/or the way you interact with us. We combine the information we receive from third parties with information we receive from you and via your interactions with us.
Is Personal Information Required? You may choose not to provide us with personal information, but you will not be able to access portions of the Site or our services that require personal information.
First Party and Third-Party Cookies. A “cookie” is a small file created by a web server that can be stored on your device (if you allow) for use either during a particular browsing session (a “session” cookie) or a future browsing session (a “persistent” cookie). “Session” cookies are temporarily stored on your device and remain there until they expire at the end of your browsing session. “Persistent” cookies remain stored on your device until they expire or are deleted by you. Local shared objects (or “flash” cookies) are used to collect and store information about your preferences and navigation to, from, and on a website.
First-party cookies are set by the website you are visiting, and they can only be read by that site. Third-party cookies are set by a party other than that website.
Similar Technologies. In addition to cookies, there are other data collection technologies, such as Internet tags, web beacons, pixels (clear gifs, pixel tags, and single-pixel gifs), and navigational data collection (log files, server logs, etc.) that can be used to collect data as you navigate through and interact with a website. For example, web beacons are tiny graphics with unique identifiers that are used to understand browsing activity. UTM codes are strings that can appear in a URL when you move from one web page or website to another. The string can represent information about your browsing, such as which advertisement, page, or publisher sent you to the receiving website.
What Cookies and Similar Technologies Are in Use and Why Do We Use Them?
We use first-party and third-party cookies and similar technologies, for purposes such as: improving Site and online services functionality, measuring, and tracking how users interact with the Site and online services, performing analytics, tracking ad-driven activity, and tailoring our communications and marketing strategies. We may also display targeted ads through social media platforms.
BrainTree. We use BrainTree, which is a service of PayPal, in our ExclusionCheck and VendorProof apps to support the online payment functionality and to enable certain fraud prevention services. For more information about BrainTree visit www.braintreepayments.com, and to review BrainTree’s Privacy Policy, visit https://www.paypal.com/us/legalhub/privacy-full.
Complianz. We use Complianz to manage cookie consent and compliance on our Site, including providing you with the ability to set your cookie preferences and opt out of non-essential tracking cookies. For more information about Complianz and to view Complianz’s Privacy Policy, visit https://complianz.io/privacy-statement.
Facebook. We use Facebook’s technologies to serve relevant advertisements and to track Facebook ad-driven visitor activity on the Site. Facebook Connect also gives you the option to post information about your activities to your profile page to share with others within your network by using a single sign-in service to authenticate your identity. You may learn more about Facebook’s policies by visiting https://www.facebook.com/policy/, and you can also find instructions for opting out of receiving advertisements via that page.
Google Analytics. We use Google Analytics to collect and process statistical data about the number of people using the Site and online services and to better understand how they find and use the Site and online services. The data collected includes data related to your device/browser, your IP address, and on-site activities to measure and report statistics about user interactions. The information stored is reduced to a random identifier. Any data collected is used in accordance with this Policy and Google’s privacy policy. You may learn more about Google Analytics by visiting https://www.google.com/policies/privacy/partners/ and https://support.google.com/analytics/answer/6004245. You can learn more about Google’s restrictions on data use by visiting the Google Privacy Policy at: https://www.google.com/policies/privacy. To opt-out of Google Analytics, visit https://tools.google.com/dlpage/gaoptout and install the opt-out browser add-on feature. For more details, visit the “Google Analytics opt-out browser add-on” page located at https://support.google.com/analytics/answer/181881?hl=en.
Google Tag Manager. We use Google Tag Manager, which allows marketed website tags to be managed using an interface. The tool itself (which implements the tags) does not use cookies and does not register identifiable data. The tool causes other tags to be activated which may, for their part, register personal data under certain circumstances. Google Tag Manager does not access this information. Google Tag Manager is subject to the Google Privacy Policy located at https://www.google.com/intl/en/policies/privacy.
Google Marketing (Google Ads conversion, Google Dynamic Remarketing, DoubleClick, GA Audiences). We use Google’s marketing technologies to track user activity on the Site and to serve personalized advertisements. Your browser is assigned a pseudonymous ID used to track the ads that have been served to your browser and to identify those on which you’ve clicked. The cookies enable Google and its partners to select and display ads based on your browsing behavior. For more information on how Google uses this information, you can visit https://policies.google.com/technologies/ads, https://support.google.com/displayvideo/answer/7621162, and https://support.google.com/google-ads/answer/7548399?hl=en. To block certain ads served by Google, please visit https://support.google.com/ads/answer/2662922. Google’s Privacy Policy is available at: https://www.google.com/policies/privacy.
Hotjar. We use Hotjar to enhance analytics on our Site and online services. For more information on Hotjar and to view Hotjar’s Privacy Policy, visit https://www.hotjar.com/legal/policies/privacy/.
HubSpot. We use HubSpot’s platform for our website data collection (CMS), Marketing Communication and CRM (Sales). We use HubSpot’s privacy guidance as the basis for our own communications. For more information about HubSpot’s privacy policy, please visit https://legal.hubspot.com/privacy-policy.
LinkedIn. We use LinkedIn marketing technologies to track user activity and to serve personalized advertisements. For more information on LinkedIn’s marketing technologies and to view LinkedIn’s Privacy Policy, visit https://www.linkedin.com/legal/privacy-policy.
SalesForce Einstein. We use SalesForce Einstein as a chat tool in our VendorProof app. For more information about SalesForce Einstein, visit: https://www.salesforce.com/products/einstein/overview/. SalesForce’s privacy policy is available at: https://www.salesforce.com/company/privacy/.
Wistia. We use Wisita to enhance our user experience on our Site and collect video engagement analytics. For more information about Wistia’s privacy policy, visit: https://wistia.com/privacy.
Zendesk. We use Zendesk to enhance our customer service and user experience on our Site and online services. For more information on Zendesk and to view Zendesk’s Privacy Policy, visit https://www.zendesk.com/company/agreements-and-terms/privacy-policy/.
ZoomInfo. We use ZoomInfo to improve user experience and optimize our product and marketing analytics. For more information on ZoomInfo and to view ZoomInfo’s Privacy Policy, visit https://www.zoominfo.com/legal/privacy-policy.
Other Third-Party Technologies. Some third parties may use data collection technologies to collect information about you when you browse the Internet. We do not control these third parties’ technologies or how they may be used. If you have questions about targeted content, you should contact the responsible party directly or consult their privacy policies.
Choices About Cookies. Most web browsers are set by default to accept cookies. If you do not wish to receive cookies, you may set your browser to refuse all or some types of cookies or to alert you when cookies are being stored. These settings may affect your enjoyment of the Site’s functionality. Adjusting the cookie settings may not fully delete all of the cookies that have already been created. To delete them, you should review your web browser settings after you have changed your cookie settings. The links below provide additional information about how to disable cookies or manage the cookie settings:
You may learn more about internet advertising practices and related consumer resources at https://youradchoices.com/control, https://thenai.org/about-online-advertising/faq/, and https://www.networkadvertising.org/choices.
How Do We Use the Information Described in this Policy? To the extent permitted by applicable law, we may use the personal information described in this Policy for the following purposes:
Automated Decision-Making. We do not use personal information for making any automated decisions or for creating profiles other than as described herein.
How Do We Disclose the Information Described in this Policy? Where permitted by applicable law, we may disclose the information described above in the following contexts: Where permitted by applicable law, we disclose the information described above in the following contexts. We will only disclose your personal information where, when required by law, the recipient has provided written assurances that it will protect any personal information disclosed to it in accordance with applicable law.
We may share your information with our corporate subsidiaries and affiliates and with their respective officers, directors, employees, accountants, attorneys, and agents.
We may disclose your information in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all our company or some or all of our assets or businesses, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding.
We will disclose your information to fulfill the purposes for which it was collected, the purposes for which you provided it, and the purposes disclosed to you when you provided the information.
We may also ask if you would like us to share your information with other unaffiliated third parties who are not described elsewhere in this Policy. We will only disclose your personal information in this context with your consent.
We will also share your information with those third parties to whom you direct.
We may disclose your information in response to subpoenas, warrants, court orders or other legal processes, and to comply with relevant laws. We may also share your information in order to establish or exercise our legal rights, to pursue claims, to defend against a legal claim, and to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our contracts.
Some areas of our Site may offer forums or provide the opportunity for users to post comments or reviews in a public forum. Please remember that any information that is disclosed in these areas becomes public information, and you should exercise caution when deciding to disclose your personal information. If you decide to submit your personal information in these areas, you do so at your own risk and acknowledge that the information will be publicly available.
We share your personal information with our and our affiliates’ contractors, service providers, insurers, and professional advisors (including attorneys, accountants, consultants, and auditors) that need access to your information to provide services on our behalf or perform functions for us. Among other things, service providers help us to administer the Site; support our provision of services/products requested by you; provide technical support; send marketing, promotions, and communications to you about our services/products; provide payment processing; and assist with other legitimate purposes permitted by law.
We also use a third-party payment processor for all payments made to us. In connection with the processing of such payments, we do not retain any personally identifiable information or any financial information such as credit card numbers. Rather, all such information is provided directly to our third-party processor, whose use of your personal information is governed by their privacy policy.
We share information, including your Device and Usage Information, with certain vendors for purposes of providing analytics and better engaging with your preferences.
Where applicable for a particular service or engagement, we will, to the extent permitted by law, share your personal information with our business partners for purposes of collaborating. We will share your personal information with our business partners to invite you to an event we are organizing with the business partner. These business partners have their own privacy statements that set out the manner in which they will collect, use, and disclose personal information. We encourage you to review each business partner’s privacy statement before signing on with them.
We may disclose aggregated information about our users and information that does not identify any specific individual, such as groupings of demographic data and customer preferences. By way of example, this information is shared for purposes such as new product and marketing development.
We will retain and use your personal information for as long as is necessary to fulfill the purposes for which it was collected, to comply with our business requirements and legal obligations, to resolve disputes, to protect our assets, to provide our products and services, and to enforce our agreements.
We take reasonable steps to delete the personal information we collect about you, where (1) we have a legal obligation to do so, (2) we no longer have a purpose for retaining the information, and (3) if you ask us to delete your information, unless we determine that doing so would violate our existing, legitimate legal, regulatory, dispute resolution, contractual, or similar obligations. We may also decide to delete your information if we believe it is incomplete, inaccurate, or that our continued storage of it is contrary to our legal obligations or business objectives. When we delete information, it will be removed from our active servers and databases; but it may remain in our archives when it is not practical or possible to delete it.
To the extent permitted by law, we may retain and use anonymous, deidentified, and/or aggregated information for as long as is permitted under applicable law.
We are required by law to maintain records of certain requests submitted under applicable privacy laws (for example, the CCPA) and how we responded to such requests for at least 24 months. We only use this information for record-keeping purposes. For more information, please contact us via the “Contact Us” details at the end of this Policy.
We have put security measures in place to protect the personal information under our control. From time to time, we review our security procedures to consider appropriate new technologies and methods.
While our security measures seek to protect your personal information in our possession, no security system is perfect, and no data transmission is 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to or from our Site or services. Your use of the Site is at your own risk. We cannot promise that your personal information will remain absolutely secure in all circumstances.
We also use reasonable security measures when transmitting personal information to consumers in response to requests under applicable privacy laws. We have implemented reasonable security measures to detect fraudulent identity-verification activity and to prevent the unauthorized access to or deletion of personal information.
The safety and security of your personal information also depend on you. Where you use a password for access to restricted parts of the Site, you are responsible for keeping the password confidential. Do not share your password with anyone.
If a data breach compromises your personal information, we will notify you and any applicable regulator when we are required to do so by applicable law.
Please use the Contact Us details at the end of this Policy or the online submission form on our Site to exercise your rights and choices under this Policy.
Email Preferences. If you no longer wish to receive communications from us via email, you may opt-out by clicking the “unsubscribe” link available at the bottom of our email communications or by contacting us at privacy@providertrust.com and providing your name and email address so that we may identify you in the opt-out process. Once we receive your instruction, we will promptly take corrective action.
Direct Marketing. You may contact us directly at any time to make a request to us to stop using your personal information for direct marketing purposes.
Accuracy and Updating Your Personal Information. Our goal is to keep your personal information accurate, current, and complete. If any of the personal information you have provided to us changes, please let us know via “Contact Us” details provided at the end of this Policy. You may also edit your account details if you have a user account through the Site. For instance, if your email address changes, you may wish to let us know so that we can communicate with you. If you become aware of inaccurate personal information about you, you may want to update your information. We are not responsible for any losses arising from any inaccurate, inauthentic, deficient or incomplete personal data that you provide to us. We honor such requests when we are required to do so under applicable law.
Complaints. If you believe that your rights relating to your personal information have been violated, you may lodge a complaint with us by contacting us using the information provided in the “Contact Us” section of this Policy.
Individual Rights. Depending on where you live in the United States, you may have certain rights relating to your personal information. We honor these rights where required under applicable law. These may include the following:
Right to Confirmation and Access. Residents of certain states have the right to confirm whether we process their personal information and to access such personal information.
Right to a Copy. Residents of certain states have the right to access their personal information, including a right to obtain a copy of the individual’s personal information in a portable and, to the extent technically feasible, readily usable format that allows the individual to transmit the data to another entity without hindrance. Residents of certain states also have the right to receive a list of specific third parties to which we have disclosed the individual’s personal information.
Right to Know. Residents of certain states have the right to request: (1) the specific pieces of personal information we have collected about you; (2) the categories of personal information we have collected about you; (3) the categories of sources from which the personal information is collected; (4) the categories of personal information about you that we have sold, shared, or disclosed for a business purpose; (5) the categories of third parties to whom the personal information was sold, shared, or disclosed; (6) the business or commercial purpose for collecting, disclosing, selling, or sharing personal information; and (7) the categories of third parties to whom we disclose personal information. Our response will cover the 12-month period preceding our receipt of a verifiable request unless a longer period is requested by you.
Right to Delete. Residents of certain states have a right to request the erasure/deletion of certain personal information collected or maintained by us. As described herein, we will delete your personal information from our records and, as applicable, notify any service providers and contractors (as defined under applicable law) to delete your personal information from their records. However, we are not required to honor a deletion request if an exemption applies under the law.
Right to Correct<. Residents of certain states have a right to correct inaccuracies in their personal information, taking into account the nature of the personal information and the purposes for which we process the personal information. We will use commercially reasonable efforts to correct the inaccurate personal information as directed by you. Rights Regarding Sensitive Data. We only process sensitive data with your consent or where otherwise permitted by applicable law. Where you have provided consent to this processing, you may revoke your consent or opt-out of the processing of your sensitive data at any time. For residents of California, this includes your CCPA right to limit the processing of sensitive personal information to that processing permitted by the CCPA. We only use or disclose sensitive personal information for purposes permitted by the CCPA and to which the right to limit does not apply. For residents of Maryland, we only collect, share, or use Sensitive Data where strictly necessary to provide or maintain a specific product or service that you request, and we do not sell or share Sensitive Data except where permitted by law. Right to Opt-Out. Residents of certain states have the right to direct us to stop selling, and for residents of California, sharing, your personal information to third parties and to refrain from doing so in the future. Residents of certain states also have the right to opt out of targeted advertising and profiling based on your personal information. You may submit a request to opt-out of the selling or sharing of your personal information using the Submission Process identified below (including via our online submission form) or by broadcasting an Opt-Out Preference Signal, such as the Global Privacy Control (GPC) (on the browsers and/or browser extensions that support such a signal). If you do not have an account with us or you are not logged into your account, the signal sent by your browser will be linked to your browser only and will not be linked to your account, as we do not have a way to associate the browser with your account. In addition, you can opt-out of certain targeted advertising by adjusting your cookie preferences via the cookies banner. Submission Process. You may submit a request to exercise one of the above rights via a toll-free telephone call to 1-800-556-1180, by email to privacy@providertrust.com, or via the online submission form on our Site. If a request is submitted in an incorrect manner or if it is deficient, we will either (1) treat the request as if it had been submitted via the designated manner, or (2) provide you with specific directions on how to submit the request or remedy any deficiencies, as applicable.
Verification Process. We are required to verify the identities of those who submit requests to exercise certain of the above rights. To determine whether the individual making the request is the consumer about whom we have collected information, we will verify your identity by matching the identifying information provided by you in the request to the personal information that we already maintain about you. As a part of this process, you will be required to provide your name, email address, mailing address, and/or telephone number. We will inform you if we cannot verify your identity.
Authorized Agents. Authorized agents may submit requests via the methods identified in this Policy. If you use an authorized agent to submit a request to know or a request to delete, we may require: (1) the authorized agent to provide proof that you gave the agent signed permission to submit the request; (2) you to verify your identity directly with us; and (3) you to directly confirm with us that you provided the authorized agent permission to submit the request. However, we may not require these actions with respect to confirmed guardianship, conservatorship, power of attorney, or other protective arrangement in accordance with applicable law.
Excessive Requests. If requests from a consumer are manifestly unfounded or excessive, in particular because of their repetitive character, we may either (1) charge a reasonable fee, or (2) refuse to act on the request and notify the consumer of the reason for refusing the request. If we charge a fee, the amount will be based upon the administrative costs of providing the information or communication or taking the action requested.
Non-Discrimination. You have the right not to receive discriminatory treatment by us due to your exercise of the above rights. We do not discriminate against individuals for exercising their rights under applicable law.
Appeals Process. Residents of certain states have the right to appeal a refusal to take action on a request within a reasonable time after your receipt of the decision. You may submit an appeal to a decision on your request via a toll-free telephone call to 1-800-556-1180 or by email to privacy@providertrust.com. We will inform you of any action taken or not taken in response to the appeal, along with a written explanation of the reasons in support of the response.
Nevada Residents. You may submit a verified request to us at privacy@providertrust.com to request that we not make any sale (as defined under Nevada law) of any covered information (as defined under Nevada law) that we have collected or will collect about you. Please provide your name and contact information in your request, and we will respond to any such request as required by Nevada law. Please note that we do not sell any covered information (as defined under Nevada law).
California Residents. California residents can learn more about your rights under the CCPA below. All terms used in this section shall have the meanings given in the CCPA, when applicable.
CCPA Notice at Collection. For purposes of the CCPA, we collect the categories of personal information described in the “What Information Do We Collect” section of this Policy, and we process this information as described in the “How Do We Use and Disclose Your Information” section above. The relevant CCPA categories for this information are indicated above. We may provide a separate notice at collection if we collect additional information or intend to use information for additional purposes.
Data Practices During the Last 12 Months. The disclosures below describe our data practices during the last twelve months:
Personal Information Collected. We have collected the following categories of personal information during the preceding 12 months:
Categories of Sources. We have collected the personal information identified in this Policy from you, our customers, and our trusted third-party data sources. If you are a job applicant, this also includes background check providers.
Business and Commercial Purposes for Collecting. We have collected the categories of personal information listed above for the purposes listed in the “How Do We Use and Disclose Your Information” section above.
Personal Information Sold or Shared. We have not sold categories of personal information during the preceding 12 months. We have shared the categories of personal information listed below during the preceding 12 months. We have shared each category of personal information to the following categories of third parties: marketing vendors and partners. We do not knowingly sell or share the personal information of consumers less than 16 years of age.
Business and Commercial Purposes for Selling/Sharing. We have sold or shared to the identified categories of third parties the categories of personal information listed above for the following purposes:
Personal Information Disclosed for a Business Purpose. We have disclosed for a business purpose the categories of personal information listed below during the preceding 12 months:
Business and Commercial Purposes for Disclosing. We have disclosed the categories of personal information listed above for the purposes listed in the “How Do We Use and Disclose Your Information” section above.
Notice of Right to Opt-out of Sales/Sharing. Under the CCPA, you have the right to direct us to stop selling or sharing your personal information to third-parties and to refrain from doing so in the future. For purposes of the CCPA, we do not sell or share personal information as defined under applicable law. As a California resident, you have the right to direct us to stop selling or sharing your personal information to third parties and to refrain from doing so in the future. You may submit a request to opt-out of the selling or sharing of your personal information using the Submission Process identified above (including via our online submission form) or by broadcasting an Opt-Out Preference Signal, such as the Global Privacy Control (GPC) (on the browsers and/or browser extensions that support such a signal). If you do not have an account with us or you are not logged into your account, the signal sent by your browser will be linked to your browser only and will not be linked to your account, as we do not have a way to associate the browser with your account. In addition, you can opt-out of certain targeted advertising by adjusting your cookie preferences via the cookies banner.
No Financial Incentive. We do not offer financial incentives or any price or service difference in exchange for the retention or sale of your personal information.
Limited Use of Sensitive Personal Information. We only use or disclose sensitive personal information for purposes permitted by the CCPA and to which the right to limit does not apply.
Non-Discrimination. You have the right not to be retaliated against for exercising the rights provided by the CCPA. We do not discriminate against individuals for exercising their rights under the CCPA.
California Shine the Light. Under California Civil Code Section 1798.83, California residents who provide personal information in obtaining products or services for personal, family, or household use may be entitled to request and obtain from us once a calendar year information about the information we shared, if any, with other businesses for direct marketing uses. At present, we do not share your personal information with third parties for those third parties’ direct marketing purposes. Please be aware that not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing, if any, will be included in our response. As part of the California Online Privacy Protection Act, all users of our Site may make any changes to their information at any time by contacting us at privacy@providertrust.com.
This Policy only applies to the Site and services, and it does not apply to any websites, applications, or services provided by third parties.
The Site may contain links to, and media or other content from, third parties. These links are to external resources and third parties that have their own privacy policies. It may not be clear which links are to the Site and which are to external, third-party resources. If you click on a third-party link, you will be redirected away from the Site to the external third-party website. You can check the URL to confirm if you have left this Site.
We cannot and do not (1) guarantee the privacy or security practices of third parties or any content or media provided by any third parties, (2) control third parties’ collection or use of your information, or (3) endorse any third-party information, products, services, applications, or websites.
Any information provided by you or collected from you by a third party will be governed by that party’s privacy policy and terms of use. You should review their privacy policy and terms of use carefully.
Our Site and services are not directed to children under the age of 13, and we do not knowingly collect information from children under the age of 13. No one under the age of 13 may access, browse, or use the Site or provide any information to us. If we learn that we have collected or received personal information from a child under the age of 13 without a parent’s or legal guardian’s consent, we will take steps to stop collecting that information and delete it. If you believe we have received any information from a child under the age of 13, please contact us using the contact information provided below.
For more information about the Children’s Online Privacy Protection Act, please visit the Federal Trade Commission’s website at: https://www.ftc.gov/enforcement/rules/rulemaking-regulatory-reform-proceedings/childrens-online-privacy-protection-rule.
We may update this Policy at any time. Should this Policy change, we will post the revised version of this Policy on this page. If we make material changes, we will also notify you through a notice on the homepage of the Site for a reasonable period of time. Any changes, updates, and modifications will be effective immediately upon posting on the Site. The date on which this policy was last modified is identified at the beginning of this Policy.
You should carefully review this Policy prior to using the Site, and you should review it from time to time so that you are aware of its current terms. Your continued use of the Site after the “Last Modified” date will constitute your acceptance of and agreement to such changes and to our collection and sharing of your personal information according to the then-current Policy. If you do not agree with this Policy and our practices, do not access, view, or use any part of the Site.
For more information, or if you have any questions or concerns regarding this Privacy Policy, wish to exercise your rights, or wish to lodge a complaint with us, you may contact us using the information below, and we will do our best to assist you. In addition, for any inquiries related to security please utilize the same contact information outlined below. Please note, if your communication is sensitive, you may wish to contact us by postal mail or telephone.
In Writing:
ProviderTrust 406 11th Avenue N, Suite 250 Nashville, TN 37203
By Telephone: 1-800-556-1180
By Email: privacy@providertrust.com
406 11th Avenue N., Suite 250 Nashville, TN 37203
